A patron came in the library for the first time, looking for information on a particular career, including magazine articles. I walked her through the process of getting to our magazine article database and searching for appropriate articles, then the same for our career search databases, then showed her an especially good online sources of information from the federal government, explaining that she could either use the library computers or a home computer, but that she would need to apply for a library card to use the databases outside the library building. I then presented her with a written list of the resources I had explained to her

Her response to this was “So, I didn’t even need to come to the library at all?”

Sigh.